RATES

Domestic-

Calculated USPS shipping rates apply

Free shipping on all orders over $300

International-

$40 flat rate shipping

Free shipping on all orders over $400

TIMING

All domestic orders are shipped via USPS. International rates may vary depending on size and weight. Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery. Please check back with us periodically for any updates regarding our shipping policies.

*Please understand that once the items are in the carriers hands it is out of our control and no longer our responsibility, but we will always do what we can.

*PLEASE ALLOW 4-6 WEEKS ON SHIPPING FOR ALL FOOTWEAR

RETURNS

Welcome Rivers gladly accepts returns of unworn or defective merchandise for full refund or exchange within fourteen (14) days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. 

Contact info@welcomerivers.com for any clothing return inquires.

*WE DO NOT ACCEPT RETURNS ON SALE ITEMS 

*DUE TO INCREASED SHIPPING CHARGES, ALL INTL RETURNS ARE COVERED BY THE CUSTOMER 

EXCHANGES

Welcome Rivers gladly accepts exchanges of unworn or defective merchandise within fourteen (14) days of purchase. Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Additional shipping rates may apply on any international exchanges. Email info@welcomerivers.com for more info

*WE DO NOT ACCEPT EXCHANGES ON SALE INTEMS 

*DUE TO INCREASED SHIPPING CHARGES, ALL INTL RETURNS ARE COVERED BY THE CUSTOMER